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Quality control and damage is always an important focus, but what is the best way to ensure vehicles are delivered on time and in a good condition?
B.J Alicandro, Manager - Vehicle Damage Prevention and Claims, Chrysler
Kevin Lewis, Claims Manager, Chrysler
Keith Lee, Damage Prevention Engineer, Union Pacific Railroad
Leland Chang, Manager - Vehicle Quality Handling and Claims, Ford
Alessandro Bolleri, Sales and Marketing Manager, Covercar
Peter Daly, Vice President, Alliance Inspection Management
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Cost reductions, lower staffing levels, yet more responsibility together with further globalisation: how have the suppliers adapted to cope?
Mike Silvio, Director of Supply Chain Management, Cooper-Standard Automotive
Camille Chism, Packaging Engineer, Johnson Controls
Peter Baumann, Global Director of Automotive, Geodis Wilson
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Customer service is key to success with customers. How do service parts strategies differ from the rest of the industry?
Helmut Nittman, N.A Parts Supply and Logistics, Customer Service Division, Ford Motor Company
George Campbell, Senior Manager, Process Reliability, Logistics and Cost Management, Chrysler, MOPAR Division
Jim Rose, Senior Manager Service and Production Parts Transportation, Nissan North America
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